IT Support
IT Service Desk Technician – 17945
Stockholm, Sweden, Uppsala, Sweden
Onsite
Job Summary
-
Posted Date
May 29, 2026
-
Work Type
Onsite
-
Deadline
2026-06-02
-
Schedule
Full-time
-
Location
Stockholm, Sweden, Uppsala, Sweden
Job Description
Assignment Description
We are currently looking for an experienced IT Technician to work in a consultant role supporting end users in a fast-paced and service-oriented IT environment.
What You Will Work On
- Receive, analyze, and resolve incoming IT support requests and incidents
- Troubleshoot and resolve hardware and software-related issues
- Work with ticket handling, prioritization, escalation, and follow-up activities
- Provide both on-site and remote IT support to end users
- Support workplace IT environments and end-user devices
- Perform user administration and account-related support tasks
- Ensure high service quality and positive user experiences
- Support Microsoft 365 and Windows-based environments
- Collaborate with users, colleagues, and technical teams in daily support activities
- Contribute to structured and efficient IT support processes
- Assist with endpoint and workplace technology troubleshooting
- Support ongoing operational IT activities in enterprise environments
What You Bring
- Good knowledge of Windows environments and Microsoft 365
- Experience with user administration and account management
- Basic understanding of networking concepts and infrastructure
- 2–3 years of experience within Service Desk or IT Support environments
- Experience using remote support and troubleshooting tools
- Strong communication and customer service skills in Swedish and English
- Ability to troubleshoot both hardware and software-related issues
- Structured and service-oriented approach to support delivery
- Ability to prioritize and manage multiple support cases simultaneously
- Strong collaboration and problem-solving capabilities
If this sounds interesting please send your CV at cv@veritaz.se
Can’t find the role you’re looking for?
Send us your CV and we’ll match you with upcoming opportunities.
Similar Opportunities
Urgent
Others
Stockholm, Sweden
Deadline: Jun 5, 2026
Looking for Epic Owner – Backup & Recovery / Cybersecurity Transformation at Stockholm, Sweden
Onsite
Swedish
View Details
Urgent
Software Engineer/Developer
Stockholm, Sweden
Deadline: Jun 2, 2026
Looking for Senior Frontend Engineer at Stockholm, Sweden
Onsite
Swedish
View Details
