Posted Date
February 5, 2026
Work Type
Onsite
Deadline
2026-02-11
Schedule
Full-time
Location
Stockholm, Sweden
Assignment Description
The assignment focuses on supporting a customer service organization in adopting and using AI in a secure, responsible, and value-creating way within the Microsoft ecosystem.
What You Will Work On
• Advising customer service teams on how to apply AI in a safe and value-driven manner
• Acting as a bridge between business needs and technical AI solutions
• Designing, developing, and implementing AI use cases within Microsoft platforms
• Supporting requirement definition, prioritization, and risk management
• Ensuring compliance with GDPR and relevant AI regulations
• Contributing to governance, quality assurance, and responsible AI usage
• Educating stakeholders and increasing organizational AI maturity
What You Bring
• Experience working within the Microsoft ecosystem (M365, Power Platform, Dynamics 365 CE)
• Hands-on experience implementing AI solutions in customer service environments
• Good understanding of regulatory requirements related to AI (GDPR, AI Act)
• Strong communication and pedagogical skills for technical and non-technical audiences
• Structured, analytical approach with focus on quality and risk management
• Experience from banking or insurance (meriting)
• Experience planning and delivering training initiatives (meriting)
If this sounds interesting, please send your CV to cv@veritaz.se
Send us your CV and we’ll match you with upcoming opportunities.
Looking for an Automation & Control Systems Engineer at Stockholm, Sweden
Looking for Software Test Engineer – Embedded & Robotics at Stockholm, Sweden
Veritaz förstärker dina affärsbehov genom att erbjuda marknadsledande IT-rekrytering, bemanning och konsulttjänster i hela Sverige och internationellt. Samarbeta med oss idag för att skapa framgång och driva ditt företag framåt med rätt IT-kompetens
