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Assignment Description:

We are looking for a Senior Hardware Specialist & Functional Consultant – D365 Commerce to join our dynamic team.

What you will work on:

• Support the product team in documentation and configuration activities for Dynamics 365 Finance & Operations and Commerce Payments Product.
• Configure retail and commerce channels, including POS, Call Center, and E-commerce.
• Define and configure payment methods, tender types, and card types per channel.
• Set up and manage payment connectors such as Adyen, PayPal, and other third-party integrations, including tokenization and PCI compliance settings.
• Configure omni-channel commerce order payments to enable unified payment editing and refunds across all channels.
• Activate feature management settings for unified payment posting journal defaults, omni-channel payments, duplicate payment protection, and refunds over multiple captures.
• Enable call center payment validations, order completion settings, refund methods, and user assignments for centralized payment management.
• Configure e-commerce payment modules, including supported tender types and primary payment module designation.
• Manage configurations for gift cards, loyalty points, customer accounts, and cross-channel payment scenarios.
• Execute and manage scheduler jobs (e.g., 1070, 1110) for payment data synchronization.
• Define and enrich backlog user stories and business requirements in collaboration with the product team.
• Participate in sprint planning, solution demonstrations, and configuration workshops.
• Write design documents for customizations and reports, ensuring coverage of boundary conditions and comprehensive test scenarios.
• Review design documents, data mapping, and integration mapping created by other team members.
• Provide guidance and support during design, build, and implementation phases, including training and troubleshooting.
• Collaborate with technical consultants to ensure accurate translation of functional requirements into technical solutions.
• Support acceptance criteria achievement during testing phases.
• Stay updated with industry developments and new product features related to Dynamics 365 Retail and Commerce.
• Foster team collaboration and contribute actively to the successful delivery of product goals.

What you bring:

• Proven expertise in Dynamics 365 Finance & Operations and Commerce.
• Strong knowledge in Retail and Commerce channel setup for POS, Call Center, and E-commerce.
• Hands-on experience with payment connectors, omni-channel payments, and PCI compliance.
• Experience configuring tender types, payment operations, gift cards, loyalty programs, and customer accounts.
• Solid understanding of omni-channel payment flows, including refunds, partial captures, and cross-channel scenarios.
• Practical knowledge of scheduler jobs and their role in payment data synchronization.
• Demonstrated ability to write high-quality functional design documents and define detailed test scenarios.
• Strong collaboration skills with the ability to work effectively in a product team environment.
• Ability to translate business requirements into scalable, standard configurations with minimal customizations.
• Up-to-date awareness of Dynamics 365 Retail and Commerce product updates and industry best practices.

If this sounds interesting, please send your CV to cv@veritaz.se