Assignment Overview
We are looking for a Senior Business Analyst
What you will work on
- Maintaining well-defined user stories, including priority, status, stakeholder requests, acceptance criteria, and relevant documentation
- Defining clear and testable acceptance criteria and ensuring requirements are understood by both business and development teams
- Ensuring that features, requirements, and solutions are clearly communicated across teams
- Conducting user acceptance testing, participating in defect analysis, and supporting feature implementation and impact analysis
- Creating mockups, wireframes, and visualizations to support feature development and maintain high-quality backlog items
- Supporting the definition of epics and contributing to backlog prioritization
- Facilitating sprint planning, backlog refinement sessions, retrospectives, and lessons learned workshops
- Collaborating closely with developers and architects to clarify requirements and support solution design
- Acting as a key knowledge holder for workshop-related business processes, including spare parts ordering, catalog management, delivery flows, diagnostics, software downloads, warranty, and insurance processes
- Maintaining strong knowledge of warranty flows from both workshop and OEM perspectives
- Supporting integration initiatives, including dealer management systems setup and integrations
- Supporting the vehicle software release process, including installation of software in vehicles and compliance considerations
- Performing data analysis using Power BI to support feature prioritization and data-driven development
- Supporting system portfolio demos, audits, and cross-functional initiatives
- Driving structured problem-solving across business processes and system domains
What you bring
- Minimum 10 years of documented experience in the automotive aftermarket domain
- Strong analytical, communication, and problem-solving skills
- Proven experience as a Senior Business Analyst in complex system environments
- Deep understanding of workshop processes and operational challenges
- Strong knowledge of spare parts processes, from catalog creation to delivery flows
- Solid understanding of vehicle diagnostics, warranty management, and vehicle software release processes
- Strong knowledge of business processes and systems integrations, including dealer management systems
- Experience participating in or managing system integration projects
- Ability to gather, document, and translate business requirements into actionable development tasks
- Experience defining clear acceptance criteria
- Experience creating mockups, wireframes, and process diagrams
- Experience working within Agile development environments
- Experience using Power BI for data analysis and reporting
