IT Support

Senior IT Service Manager Supply Chain – 10751

Stockholm, Sweden

Onsite

Huy Tran

HR Administrator

cv@veritaz.se

Job Summary

Posted Date

November 1, 2024
Work Type

Onsite
Deadline

2024-11-12
Schedule

Full-time
Location

Stockholm, Sweden

Job Description

Assignment Description:

We are looking for a Senior IT Service Manager Supply Chain to join our dynamic team.

What you will work on:

Lead and oversee the delivery of IT services, ensuring consistent and reliable performance aligned with business objectives
Monitor service levels, manage incidents and issues, and proactively identify areas for service improvement
Implement process improvements and promote the adoption of best practices to optimize IT service delivery continuously
Manage budgets, optimize expenses, and identify cost-saving opportunities
Engage with stakeholders, manage expectations, and maintain a strong customer focus in service management

What you bring:

Solid experience in IT service management
Strong technical understanding of applications and their functions to bridge the gap between suppliers and the business
Experience in IT environments with large transaction volumes
Knowledge of relevant frameworks (e.g., ITIL, Agile, Scrum) and tools (e.g., Jira, Confluence)
Good insight into industry trends and development opportunities in IT, including best practices
Fluent in Swedish and English, both spoken and written

If this sounds interesting, please send your CV to cv@veritaz.se

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