Assignment Description:

We are looking for a Senior UX Designer to join our dynamic team.

What You Will Work On

• Lead and execute UX strategy for a customer support platform within the VCE Aftermarket domain, ensuring valuable, intuitive and user-centric experiences.
• Drive all UX activities including user research, interviews, usability testing, workshop facilitation and cross-functional alignment.
• Collaborate closely with product managers, product owners, developers and a service design lead to co-create concepts, journeys and prototypes.
• Translate user needs and insights into clear design artefacts such as wireframes, flows and high-fidelity prototypes.
• Communicate design concepts, rationale and user insights to both technical and non-technical stakeholders.
• Ensure UX quality across multiple devices, touchpoints and digital environments, continuously tracking and improving usability.
• Promote and elevate UX maturity across teams by mentoring junior designers and guiding cross-functional teams in user-centric methods.
• Contribute in agile development cycles, ensuring UX deliverables are integrated into iterative delivery.
• Support people development by growing team capabilities and contributing to competence building within UX.

What You Bring

• 12+ years of experience in UX design, with strong seniority in interaction design, visual design and UX research.
• Proven experience leading UX efforts, mentoring designers and influencing cross-functional teams.
• Strong capability in UX strategy, design leadership and driving user-centered design practices.
• Experience designing for complex, multi-device digital ecosystems and customer-facing platforms.
• Excellent skills in planning and executing user research, facilitation and usability validation.
• Strong communication and stakeholder-management abilities with the capacity to convey design rationale clearly.
• Solid experience working in agile product teams within fast-paced iterative environments.
• Proficiency in Figma and/or similar design tools such as Sketch or Adobe Creative Suite.
• Relevant academic background, such as a Bachelor’s or Master’s degree in HCI, Design or equivalent.
• Ability to work on-site regularly with the Gothenburg-based team

If this sounds interesting, please send your CV to cv@veritaz.se