User Experience (UX) Researcher - 20449
Huy Tran
HR Administrator
Required Skills
Job Overview
Role Summary
Our client is seeking a Senior User Researcher for a six-month consulting assignment supporting prioritized product initiatives in a fast-moving digital environment. The consultant will define, plan, and conduct research that informs product strategy and UX decisions. The role covers both exploratory and evaluative research, combining qualitative insights with quantitative and behavioral data to build a coherent understanding of user needs across multiple initiatives.
Key Responsibilities
- Define and structure research needs in response to complex or initially ambiguous product questions.
- Plan and execute exploratory and evaluative user research.
- Apply methods such as ethnographic research, contextual interviews, usability testing, and concept testing.
- Combine qualitative findings with quantitative and behavioral data to produce well-supported insights.
- Translate research findings into clear, actionable recommendations for product and UX decisions.
- Collaborate closely with product, design, data science, and software development teams.
- Present findings and recommendations to senior stakeholders in a clear and persuasive manner.
- Help establish a consolidated view of user needs across several product initiatives.
Technical Stack & Requirements
- Extensive practical experience with user research in digital product development.
- Strong command of exploratory and evaluative research approaches.
- Experience with ethnography, contextual interviews, usability testing, and concept testing.
- Ability to integrate qualitative research with quantitative and behavioral data.
- Strong understanding of UX principles and systems thinking.
- Experience with AI-assisted research tools or workflows is advantageous.
Qualifications & Experience
A relevant academic background in Human-Computer Interaction, cognitive psychology, social sciences, or an equivalent discipline is required. The successful consultant will have substantial experience independently leading research in complex and changing product environments. Experience with consumer-facing digital products, fast-moving technology organizations, consulting assignments, or environments involving complex stakeholder groups is advantageous. The role requires the ability to create structure from ambiguity, establish credibility with stakeholders, and communicate research insights effectively to senior audiences.